Approaching Social Change as a Complex Problem in a World that Treats it as a Complicated One: The Case of Puntos de Encuentro, Nicaragua. Investgacion y Desarrollo, 16(2), 126-159 —- Virginia Lacayo, Rafael Obregon, and Arvind Singhal (2008) —- http://utminers.utep.edu/asinghal/Articles%20and%20Chapters/Journal%20Articles/Lacayo-Obregon-Investgacion%20y%20Desarrollo-2008.pdf